Terms of Service

By using this website, ljnovascotia.ca and/or making purchase, you agree to all terms of service listed below. Please note, all terms are subject to change without notice. A breach or violation of any of the Terms will result in an immediate termination of your Services.

You/client/customer refers to the user/buyer/client. Me, I, myself, and ljnovascotia refers to ljnovascotia Graphic Design, Laura Johnston. Project, artwork, portrait, illustration, digital download/file, physical copy refers to body of work(s) created by ljnovascotia.

Please contact ljnovascotia if you have any questions or concerns. -Thank you

Services:

I reserve the right to refuse any project or part thereof connected with activities or practices which the I may deem to be detrimental to the general public, to the environment, or to the reputation of the myself.

I will do everything in my capability to provide the best service, but you understand that my services are provided as is and without any kind of warranty. Furthermore, I will not be held responsible for delays in delivery of any final work/product caused by circumstances beyond the outside my control.

Ljnovascotia will not be held liable for the content and hyperlinks contained with any third-party resources. Any Third-Party Services are provided for your convenience only and you access them at your own risk. Any concerns regarding such Third-Party Service should be directed to the particular outside service.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Usage

You agree not to reproduce, duplicate, copy, print, sell, resell any portion of the artwork produced by ljnovascotia. Digital files(s) are for your, the purchaser or gift recipient only.

PRINTS, PRINTABLES, AND DOWNLOADS. All digital images (downloads) and prints are designed/created and © copywritten by Laura Johnston / ljnovascotia . All rights are reserved. Purchased digital files may be downloaded and printed for personal, non-commercial use only. You may not redistribute, duplicate, modify or resale the artwork provided by ljnovascotia in part or in its entirety.

All designs/artwork remains the exclusive property of the ljnovascotia.

Ljnovascotia retains all rights for use of the work or materials created in the course of any given project in any new media or mediums which may emerge in the future, unless otherwise agreed upon. All personal references would be removed.

Please feel free to share my unedited work on social media, but I require to be tagged "ljnovascotia" and credit mentioned in any social share, artwork unedited, ljnovascotia.

All works of art and products produced by ljnovascotia are for personal use only or may be given as a gift for the receiver personal use only. NO commercial use of the work of art is authorized unless agreed to by ljnovascotia.

Unless a TRANSFER OF COPYRIGHT has been agreed upon in writing, ownership of the copyright is retained by ljnovascotia. Resale, duplication, reproductions and/or commercial use of my artwork is strictly forbidden, except with my written consent. Contact me at laura@ljnovascotia.ca for business-use or re-sale purposes.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by ljnovascotia.

All intellectual property rights and materials shall remain the property of the ljnovascotia, whether assigned or not, until all invoices are paid in full.

Rejected designs shall remain the exclusive property of the ljnovascotia.

Ljnovascotia retains all rights for use of the work or materials created in the course of any given project in any new media or mediums which may emerge in the future, unless otherwise agreed upon.

Digital correspondents and/or communication

Communications will take place primarily through email.

I will be communicating with you during the design process and will your approval to complete the work. Responding to my questions and proof in a timely manner will allow your design to progress.

I will not willingly share any information and/or material you provide to me unless legally obligated. Digital security is important; however, it should be noted that electronic sharing and communications are not 100% guaranteed to be secure.

Commission Work:

Please note, all commission work will have its own terms and conditions which will be drawn up at the time of agreement of the commission work(s).

Payment - Billing - Account Information

All prices are listed in CND (Canadian dollar) and subject to change without notice.

You do NOT need a PayPal account to pay. If you encounter payment issues/problems, please visit PayPal Help Center.

It is important to provide a valid email address during the order process. You agree to provide current, complete and accurate purchase and account information for all purchases made at on my website, ljnovascotia.ca.

Do NOT share any payment information via email or any other communications. All billing is strictly completed through PayPal. I do not personally process or handle any payments.

The order information is processed through a secure e-commerce platform. At no point will any of your information be willing shared.

ljnovascotia reserve the right to refuse any order you place with ljnovascoti.ca. I may, at my sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that I make a change to or cancel an order, I may attempt to notify you by contacting the email and/or billing address provided at the time the order was made. I reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Refund

A refund, minus $5.00 transaction fee, can only be given BEFORE any work or order processing has begun and/or within the 4 hours after purchase. If ANY work has been started, or preparation of the order for shipment, regardless the length of time since your purchase, NO refund is possible.

Exchange and/or Return

My goal is for you to be happy with your purchase(s), and I will do my best to meet your expectations. All sales are final, and NO returns or exchanges are accepted.

You may cancel your project at any time, but all purchase(s) are NON-refundable and not eligible for returns. Depending on where I am in the creative process, will determine whether you receive any print(s) and/or file(s).

For personalized, custom piece(s), I offer a proof so that you can preview and approve your project before its finalized.

Photographs and/or images provided by client:

The client releases Laura Johnston from COPYRIGHT LIABILITY where it relates to reference materials such as photos provided by the client.

House portraits: A clear, digital, non-grainy reference photograph(s) is required for all house portraits. The illustration I will create is based on the photograph(s) you provide. Once I start, you cannot change or submit a different house photo.

All electronic images/photographs provided by the customer may be deleted 5 days after delivery of the final product.

If the client does not provide photos/images or any type of reference material, the order will be cancelled in 60 days following purchase. Ljnovascotia will contact the client with a reminder.

Proof: Approval and Deadlines for Personalized Artwork

Each personalized artwork includes one proof free of charge. The timeline for when the first proof is sent is indicated on each product order page.

One round of minor edits is included in each personalized artwork. A digital, watermarked non-printable proof will be sent for all personalized projects. It is important that you keep tabs on your email, and check your spam/junk folder just in case your proof notification emails end up there.

You will have 10 days to approve your art or request changes. If you request changes your artwork will be updated, and you will receive another proof. With each proof you will have 10 days to approve or request changes.

If I do not receive a response from you within ten days your artwork will be auto approved and sent into production "as is".

Following your or automatic proof approval, you will receive an email with your digital files, and/or stating that your order has been shipped via Canada Post for physical prints.

Proofs are not available until a service is purchased. Payment in full is required before work begins.

Proof Revisions

One round of minor edits is included in the purchase of custom artwork(s). The scope of changes, whether it be minor and/or major is at my sole discretion. If I deem the changes are major, the work to do the change(s) may incur and additional fee.

Major edits:
Major edits will incur a minimum $20.00 change fee. If fees are not paid, your artwork will be automatically approved and put into production.

Following major edits, a new proof will be emailed to you within 1-5 business days, depending on the scope of the changes. You will have a 10 days to approve your art or request changes.

Following the second proof, any minor edits will incur a $15.00 change fee and $20.00 for major edits for each additional round.

Proof Approval

The order(s) for personalized products will be fulfilled following proof approval.

Any project that has been approved, by you and/or automatically cannot be altered or changed if the final product is set for delivery either through email and/or Canada Post.

For any proof, you have 10 days to approve or request changes. After the 10 days, the illustrations will be auto approved and go into production.

Shipping

Presently, only digitals artwork files are offered. The file(s) will be sent to your email address.

Final Product

I have made every effort to display as accurately as possible the colors and images of my product that appear on my website, ljnovascotia.ca. I cannot guarantee that your computer monitor's display of any color will be the same as the final product whether it be print or digital.

Digital display of the final product may vary slightly from the print product. The client agrees that the printing of the final product may vary from what they view on their screen as well variation can occur depending on type of paper/ink/printer used.

Print product: If a print product is provided, the client holds ljnovascotia harmless for fading, discoloring or any deterioration of products due to handling and the passage of time.

Delivery of final artwork:

NO ALTERATIONS can be made after the delivery of any final product without incurring a fee. Please contact laura@ljnovascotia.ca for any questions concerning modifications.

Backup:

Be sure to keep a backup copy of your file(s) since ljnovascotia is not responsible for lost, deleted, or damaged files after purchased.

Promotion of final products

I reserve the right to photography, distribute and/or publish for promotional purposes any work created. All personal information will be removed or changed if used for promotional purposes.

Liability - Disclaimer:

ljnovascotia will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website or products/artwork provided by ljnovascotia for any indirect, special, or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. These limitations of liability apply even if I have been expressly advised of the potential loss. Under no circumstances shall either party be liable to the other party or any third-party for indirect, incidental, consequential, special or exemplary damages (even if that party has been advised of the possibility of such damages), arising from any provision of this agreement such as, but not limited to, loss of revenue or anticipated profit or lost business, costs of delay or failure of delivery, or liabilities to third parties arising from any source.

ljnovascotia provides its website “as is” and “as available” basis. ljnovascotia does not make any representations or warranties concerning provision of website services. ljnovascotia does not represent or warrant that it (i) will provide uninterrupted service or access, (ii) will be free of defects, inaccuracies, viruses or errors, (iii) will meet your requirements or (iv) will operate in the configuration or with hardware or software you use. I reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

I make no guarantees about the information and recommendations provided on the website.

Thank you for your time and business!!!

Laura

laura@ljnovascotia.ca

© 2022 ljnovascotia Graphic Design